The CARe model. The relationship as the heart of good care

Jean Pierre Wilken

This article describes the main features of the CARe model. This model is developed over the past 35 years and is used in social work and care practices around Europe. The core of the approach is a compassionate personal-professional relationship between service providers, service users and the wider social network. This relational connection is the basis for understanding needs concerning Quality of Life and, based on this understanding, providing adequate support regarding vulnerability and empowerment. The methodical framework of the CARe model is connected to these four so-called core acts: connecting, understanding, ensuring and strengthening. The CARe model enables professionals to support people in their personal recovery process.


Relationship-based care, strengths-based social work, recovery, quality of life.